Return/Exchange Policy

1. No returns. All sales are final.

2. Exchanges on a case by case basis (item you would like to exchange is in stock). If accepted, you will be charged a shipping fee (to and from our VR Headquarters) along with a 15% restocking fee. Exchanges must be made within 1 business day (of your item being marked as delivered) and invoices must be paid within 2 hours of being sent to the customer.

2a. If your item has been sent with hang tags, those tags must be attached and unworn. Any items that are being exchanged and are visibly worn, damaged, or laundered, will not be approved for an exchange and we will send the order back to you.

2b. Exchanges are only available for the exact item.

3. Please send a direct message via our Chat with Us section on the website or to vrsupport@vtgrewind.com if you would like to start your Exchange and have the following available:

Order number / Name